If you think you have a gas leak, call their emergency line on 0800 111 999. If you have a power cut, please call 105 to be put through to your local electricity distributor who can help further.
Articles in this section
- I have solar panels - is that OK?
- I have not received any link to access the Online Portal. What do I do next?
- I can't see the meter readings I've just submitted. Where are they?
- I am going to move home, what should I do next?
- Do I have to pay you fees if I leave?
- How do I contact your Customer Service team?
- Where do you log onto the Online Portal?
- I've changed my mind and would like to withdraw my application. How can I do this?
- Can two suppliers be in control of a supply at the same time?
- I can smell gas / the power is out.. what do I do?